Shipping & Delivery

We ship orders to most countries in the world. You can see all our supported countries here.

 
  • Standard: 4-8 business days
  • Unavailable at this time: Expedited: 2-4 business days
  • Unavailable at this time: 2 Day: 2 business days
  • Unavailable at this time: Next Day: 1 business day

Please note:

  • Processing time for all orders is up to two weeks (during our warehouse move)
  • Carrier volume and delays, inclement weather, or pandemic guidelines may delay processing and shipping estimates above.
  • In order to be delivered within the above timelines, orders must be placed by 11am CST on weekdays. Orders placed over the weekend or on a holiday will be processed by our fulfillment center as soon as possible on the following business day. Delivery time begins when the package is picked up by the carrier, not when the shipping label is created.

*FedEx, DHL, UPS and USPS do not guarantee weekend delivery and do not deliver on holidays.

 

As soon as your order has left our warehouse, we’ll send you an email. Please allow time for the carrier to receive your order’s tracking information. Delivery time begins when the package is picked up by the carrier, not when the shipping label is created. To keep an eye on your order, click here.

 

Stottershop x Bridgerton Preorders

  • Bridgerton swim and pajamas are preorders. Please reference your order confirmation email for your expected shipping window.
  • You will receive an email when your order ships
  • If your order contains non preorder items, they will ship separately
  • Pre-orders cannot be canceled

 

We partner with Corso to provide Green Shipping Protection. This is a premium level of service for issues that could come up during the shipping process that are outside of Stottershop's control like lost, stolen, or damaged packages. When these things happen, Green Shopping Protection from Corso gives you coverage and support so you can avoid going through the frustrating claims process with the shipping carrier. This service also makes a contribution to a verified carbon offset project to make your shipment carbon neutral. To stay worry free just add Green Shipping Protect at checkout.

  • If you purchased Green Shipping Protection and have an issue with your package simply go to Home. You will need your email address and order number. Corso will make sure to get you taken care of right away!
 

In an effort to get your purchase to you quickly, occasionally your order will be split into more than one shipment. Your shipping confirmation email with your tracking number should reflect what was delivered. You will receive a second email with tracking for the rest of your order when it ships. If your order confirmation includes your whole order, but only some items arrive, please reach out to us at sell@stottershop.xyz!

 

While we work with reliable carriers, occasionally, there are glitches on the carrier’s end. We recommend using your tracking information to check with your postal carrier for packages marked as "delivered" that did not show up.

If you have not received your package five business days after the carrier has marked it as delivered, please reach out to our Customer Happiness team at sell@stottershop.xyz.

 

If the tracking for your order in transit has not been updated in seven business days or more, please reach out to our Customer Happiness team at sell@stottershop.xyz for further assistance.